Clear from ranch to freezer
What to expect when you reserve, receive, and enjoy Ruby Mountain beef.
Plainspoken policies
We raise and sell food the way we want to buy it: with honest expectations, responsive service, and a promise to make things right.
Ground Beef Boxes are paid in full when ordered. Quarter, Half, and Whole Beef reservations require the deposit shown at checkout.
The remaining balance for a beef share is invoiced about one week before delivery. Share weights are approximate because every animal is different.
Your deposit reserves space in an upcoming harvest. We will communicate delivery, shipping, or pickup details as your beef becomes ready.
Harvest dates are estimates and may shift because of animal readiness, processing schedules, weather, or transportation conditions.
We ship throughout the contiguous 48 United States using two-day shipping. We cannot ship to P.O. boxes.
If we need to upgrade the shipping method to protect your order, we do not charge you an additional shipping upgrade fee. Local pickup or delivery arrangements are confirmed directly when available.
Beef is professionally cut, vacuum-sealed, and shipped or delivered frozen. Packages are designed to maintain freezer quality for 12 months or longer when continuously frozen.
Please inspect your delivery promptly. If a shipment arrives damaged or the beef is not cold, contact us as soon as possible with your order information and photos so we can help.
We want you to feel confident ordering directly from our ranch. If you are not satisfied within six months of receiving your order, we will reimburse you 100%.
To request help under the guarantee, contact us with the name and email used for the order, your order details, and a short description of the concern.
Online payments are securely processed by Stripe. Ruby Mountain Nourishing Foods does not receive or store your complete payment-card number.
Information you provide is used to process your order, communicate fulfillment details, provide customer service, and meet applicable business and legal requirements. We do not sell your personal information.
Questions about an order?